Privacy Policy for Apkacomplex App
Effective Date:
Apkacomplex Services LLP ('we,' 'our,' or 'us') respects your privacy and is committed to protecting the personal information you share with us through the Apkacomplex App (the 'App'). This Privacy Policy explains how we collect, use, store, and protect your personal data, and outlines your rights in relation to your data.
By using the Apkacomplex App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Data:
- Account Information: Name, email address, phone number, and other details you provide when creating an account.
- Property Information: Details about properties listed, rented, or sold, including property address, photos, rental agreements, and inspection reports.
- Payment Information: Transaction records, rental amounts, and payment details.
- Communication Data: Messages and feedback you provide when interacting with us or other users through the App.
b) Usage Data:
- App Usage: Information about how you interact with the App, including device information, IP addresses, operating system, browser type, and time spent in the App.
- Cookies: We may use cookies and similar technologies to enhance your experience and track usage patterns.
2. How We Use Your Data
We use the collected data for various purposes, including:
- To provide our services: Manage user accounts, facilitate property listings and rental agreements, process transactions, and provide customer support.
- To improve the App: Analyze usage data to enhance app functionality, fix bugs, and improve user experience.
- For communication: Notify you about updates, promotions, policy changes, or other important information related to your account and services.
- For legal compliance: To comply with legal obligations under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000 and other applicable laws.
3. Data Sharing and Disclosure
We may share your data with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third-party providers that help us operate the App, process payments, or provide customer support. These providers are contractually obligated to protect your data and ensure compliance with Indian data protection laws.
- Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and the safety of users. This may include compliance with Indian data protection regulations and any other relevant laws.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal data, including encryption, secure storage, and access controls to prevent unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights (Under Indian Law)
In accordance with Indian law and the forthcoming Personal Data Protection Bill, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your data, subject to certain exceptions (e.g., for legal or contractual reasons).
- Restriction: You can ask us to restrict the processing of your data in certain situations.
- Objection: You can object to the processing of your data for marketing or profiling purposes.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [Insert Contact Email].
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we will securely delete or anonymize it in accordance with Indian laws.
7. International Data Transfers
While we currently operate only in Bangalore, India, and store your data within India, there may be instances where data could be processed or stored outside of India. By using the App, you consent to the transfer of your data in accordance with applicable Indian data protection laws.
8. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
9. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the 'Effective Date' at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Apkacomplex Services LLP
Email: info@apkacomplex.com
Consent
By using the Apkacomplex App, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal data as described.